Grievance Redressal

Ghoomosa is committed to swift, transparent resolution of any traveller concerns. For unresolved booking or operational matters, contact our Grievance Officer at grievance@ghoomosa.in or +91 73000 03101.

To help us investigate promptly, please provide your Booking ID / Lead Reference, Full Name, Contact Number, detailed description of the issue, and any supporting documentation/receipts.

We acknowledge grievances within 24 business hours and aim to provide formal resolution within 7 working days following investigation with the relevant service partners.